About us
Who you would be dealing with
A small company, the same few people every time, and no call centre anywhere in the arrangement.
A photograph of the people who answer the phone goes here on a real site.
How we got here
There are a handful of us. We started by looking after sites for people we knew, and most of what we do still arrives that way. The person who answers you will be the person who fixes it.
Where your site actually lives
In the United Kingdom, on hardware we own and look after ourselves.
What we are not
There is no overnight shift, no chat window and nobody whose job is to sell you more. If you ring at midnight you will get an answer in the morning, and we would rather say that than pretend otherwise.
When you can get hold of us
Monday to Thursday
Weekdays, 9am to 6pm
Friday
Weekdays, 9am to 6pm
Weekends
We are not the cheapest, and we are not open at three in the morning
If your site is down out of hours
reply to the same message and it reaches whoever is on
Say what is true. Hours nobody answers cost more than no hours at all.
Shall we move it over?
Tell us what you have now and we will tell you honestly whether moving it is worth your time.