The padlock
The little padlock in the address bar
The plain answers, without the jargon.
About that little padlock
It is what puts the padlock in the address bar and keeps what visitors type private. Every site here has one, included, whether you buy anything else or not.
The free one
We set it up when the site arrives and it renews itself. It costs nothing.
When somebody wants a paid one
A paid certificate puts your company name inside the certificate itself. Almost nobody needs one; the people who ask are usually an insurer or a large customer who has been told to.
Things people ask
I do not know what hosting is. Do I need it?
Hosting is where your website actually lives so other people can see it. You can own a web address without having anywhere to put the site, which is why the two are sold separately and why this catches people out.
Can you move my site for me?
Yes. Send us the address and the login for where it is now, and it is usually done within a working day.
Do I get email addresses at my own name?
As many addresses as you need, and they work in whatever you already read your mail in.
What happens if my site goes down?
Usually us. Something watches every site and tells us before a visitor finds out.
Am I tied in?
There is no notice period. Cancel today and it stops today.
Does the price go up after the first year?
Yes. We move it for you, at no charge, and you see it working on a temporary address before anything changes.
Shall we move it over?
Tell us what you have now and we will tell you honestly whether moving it is worth your time.